Our Terms Net 30 terms
If you have a net 30 account with us, please note that to maintain the good standing of your account we must receive your payment 30 days after you have received your new goods. We offer these terms to our regular paying customers who are in good credit standing with us, otherwise our terms are CC and/or COD.
Returns
If you should receive something, which is broken, missing or something you simply don't like the workmanship of, then please notify us at 1-800-814-6330 within 7 days of receiving your shipment and I will give you your instructions as what to do with the concerned piece.
Exchanges
If something does not sell for you after 9 months please send an complete inventory of your remaining stock (the numbers off of the small silver tags) to 1-800-814-6330 and I will issue you a 50% sell down credit so you can put the pieces on sale.. Exchanges or sale down credits cannot be used to pay off outstanding account balances and are applied to your next order with us.
Breakage
Lets "face it" breakage happens, someone buys something they love and a stone may fall out or they may simply drop it and break it. If it is within one month of them purchasing the item I will provide a 100% credit to your account. I am sorry but I am unable to ship single replacement pieces but please do use the credit on your next order to get a replacement piece for this customer.
Minimum Orders
Our minimum order is 100.00
Introductory Orders
In order that you can try our line in your store for the first time we will pay the shipping charges for you. Therefore your first order will arrive with zero shipping costs.
Shipping Costs
Your orders will be shipped out in the manner you request, UPS 3 day or Postal. We will send you an email notifying you when your order has left our shop, which is when the shipping times apply from. Please allow a minimum of 3-7 days to receive your orders from that point.
Back Orders
Many items are available for backorder on the site and represent items we work to keep in stock so you can expect that they will be back in stock shortly. We charge 8.00 for the shipment of a backorder shipment.
Credit Terms
Your first two orders are Check On Delivery or Credit Card before the goods can be received after which you may apply for net 30 terms. We do require a CC on file to issue net 30 terms. If you decide to pay up front with a credit card you will receive a 3% discount and if you allow us to take it in 30 days automatically you will receive a 1.5% discount on account. Net 30 assumes we receive your payment before 30 days after receipt of goods. Otherwise, our terms are CC or COD.
Volume Discounts
All orders over $1000.00 (before shipping) receive a 5% discount and all orders over $1500.00 receive a 10% discount on your invoice. This discount will also apply to a cumulative order that includes backorders. (Does not apply to distributors)
If you should need or want to reach me at any time you can by email at john@jcwebsite.com or by leaving me a message at 1-800-814-6330
Here to support your success
John
Please note
Due to the dramatic increases in our silver commodity, prices for individual pieces may change without prior notice.
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